Online banking solutions and assistance in helping credit unions drive active use of their online channels

As an Intuit company, Digital Insight is uniquely positioned to fundamentally change the face of online banking and alter the competitive landscape for credit unions by helping you acquire, retain, and deepen relationships with profitable members.

Nearly 2,000 financial institutions use Digital Insight’s solutions and services to compete and win in today’s marketplace.

Digital Insight’s offerings include Consumer Internet Banking and Member Business Services platforms, FinanceWorks^TM powered by Quicken^®, Bill Payment and other products, as well as marketing best practices for driving adoption and active use of your online channel.

Consumer Internet Banking

Digital Insight helps make your Web site the center of your members’ financial lives, a place where they can manage their finances looking forward and perform transactions based on a complete financial picture.

Digital Insight’s Consumer Solutions are built using Intuit’s pioneering product development principles of customer-driven innovation, the same principles that led to market-leading solutions like Quicken and TurboTax. Digital Insight solutions allow you to solve important everyday financial problems for your members so easily that they can’t imagine going back to the old way of doing things.

Digital Insight Consumer Solutions, featuring End-to-End support, include:

More on Consumer Internet Banking

Member Business Services

As an Intuit company, Digital Insight incorporates and provides experiential intelligence gained from working with and studying the behaviors of 5,000 financial institutions and nearly 7 million businesses.

This translates into a competitive edge for you gained through a sophisticated, yet simple-to-use set of business solutions that answers the needs of every business, from small or micro to large corporate and everything in between. Digital Insight Member Business Services include:

More on Member Business Services

FinanceWorks powered by Quicken

Powered by Quicken, Digital Insight’s FinanceWorks transforms your website into an online financial management hub for members. Members can view and manage all of their finances in one place, understand their cash flow and pay bills, and get a better picture of their spending habits.

More on FinanceWorks

Adoption and Active Use

Digital Insight invests approximately $2.5 million annually in marketing initiatives to complement our clients’ current marketing strategies with capabilities that drive end user adoption, retention and active use of online banking, bill payment and other solutions.

Digital Insight financial institutions actively participating in Growth and Retention Services achieve 53 percent higher Bill Pay growth and 30 percent higher Bill Pay penetration.

More on Adoption and Active Use

Web Design and Hosting

Online users demand that online banking be as intuitive as an ATM, as trustworthy as walking into a branch, and more useful than both. Digital Insight Web Services is your key to all three.

Digital Insight creates a web presence that articulates your business vision and helps bring value and profitability to your online channel. Then once your site is built, Digital Insight can host it within our state-of-the-art, Level 2 SAS-70 and FFIEC-compliant hosting environment.

Digital Insight Web Services include:

• Web Center
• Custom Web development and Hosting
• Secure online application forms
• FlexGUI

More on Web Services

Training & Support

Digital Insight’s comprehensive educational programs arm your site administrators and front-line staff with the product knowledge, confidence and enthusiasm they need to implement, support and promote online products. In addition, we provide around-the-clock telephone and email support so you provide your members the best service.

Digital Insight Training and Support Services include:

• LaunchSmart
• DI University training for your site administrators
• Certification and employee training
• Tier-One member call center support
• Secure Support and Chat
• Co-Browse Support

More on Training & Support

Contact

For more information, contact Brenda Halverson at 800-356-9655, ext. 4110 or call CUNA Member Service at 800-356-8010, press 3, 8:00 a.m. – 4:30 p.m. Central.

Other Resources

Click here to learn more about Digital Insight.

Click here to view the CUNA Strategic Services/Digital Insight press release announcement.