Previously Recorded Webcast

Teller Automation and the Branch Revolution
Recorded on Thursday, Spetember 11, 2008

About this Webcast:

At this webcast you'll hear current ideas and trends for branch revolution and how teller automation fits within branch revolution. Hear from one of your colleagues; Star One CU will discuss their experiences with teller automation, how it assisted them in meeting their branch revolution goals and why they chose Diebold. (They have both a dispenser and recycler).

Topics & Objectives

• Market trends driving the branch revolution
• Efficiencies of teller automation in the modern branch
• Member-centric tools and resources for implementing teller automation
• First-hand implementation strategies and results

Who Should Attend:

CUNA members interested in branch transformation

• Executives and decision makers at the credit unions
• ATM Operations
• Branch Operations

Instructor:

Linda Perconti, Director, Delivery Channel Solutions for Diebold, Incorporated

Prior to joining Diebold in 2006, Linda spent 23 years with National City Bank, a $100+ billion regional bank headquartered in Cleveland, Ohio. She began her career with National City as a trainee in the branch network. She was appointed to the position of branch manager and lending officer, followed by leadership roles in sales, operations and marketing. Most recently she served as Senior Vice President, Delivery Planning and ATM Performance. In this role she was responsible for the development and execution of the annual delivery plan, including evaluation of markets and completion of all new, relocated, consolidated and closed branches. She also managed the ATM network in excess of 1900 machines to include placement, installation, vendor management and availability.

Linda has a Bachelor of Science degree in business from Bowling Green State University. She attended Stonier Graduate School of Banking at the University of Delaware.

To view the webcast, simply fill in your contact information and click TAKE ME TO THE WEBCAST. The webcast will appear on your screen and the audio will play through your speakers. You will have access to pause, stop, rewind and fast-forward the recording. No password is required to play this recording. (Please use Internet Explorer to view the recording).